Shipping conditions
Disclaimer
The explanations and information provided on this page are purely general explanations and information for drafting your own shipping terms and conditions documents. This text should not be considered legal advice or a recommendation for action, as we cannot know in advance what the specific shipping terms will be between the company and its customers. We recommend seeking legal advice to gain an understanding of the subject matter and to draft your own shipping terms and conditions.
Shipping conditions – The basics
From this perspective, shipping terms and conditions are a legally binding document that serves to establish the legal relationship between the company and its customers. They provide the legal framework for outlining the obligations to customers and address the various potential situations that may arise and what happens in each specific case.
Establishing shipping policies is a good business practice and benefits both the company and its customers. Customers can benefit from being informed about what to expect from the service. The company benefits because people are more likely to make a purchase when shipping policies are clear, as there is no confusion about delivery times and delivery options.
What should be included in the shipping terms?
Generally, shipping policies address the following issues: order processing time; shipping costs; different domestic and international shipping options; potential service interruptions; and more.